welcome
Pete Jakob IT discussions in business media always seem to cover the same topics: mid-tier businesses and tech; IT investment (too much? too little?); data storage (and the environment); information security; and whether good tech people can be good managers. more...
Pete Jakob IBM Software Group Marketing Manager (UK, Ireland & South Africa)

Insights Magazine

The print editions
Who needs insight into IT? Or better still: who doesn’t? Real Business – the award winning magazine for entrepreurs – is working with IBM Software to cut through the technology traps for today’s business.

REAL BUSINESS: INSIGHTS offers a clear, concise, no nonsense take on technology today. Because it’s about time someone did.
the magazine

Real Business Magazine
Live Links
Latest insights from the web
...........................................................................................................

DIY IT? Let's hope not.
Silicon.com is reporting that "oil giant BP is pioneering a 'digital consumer' initiative that will give some employees an allowance to buy their own IT equipment and take care of their own support needs."

This, coupled with the comments made by futurist Peter Cochrane's at the silicon.com CIO Forum – that "corporate IT departments are going the way of the typing pool" as tech-savvy young employees enter the stream – has a lot of tech types hot under the collar.

Does this mean you’ll eventually be able to tear up those IT support contracts and hand over control to the next generation of employees? Let's hope not.

From security issues to email storage overload and even the ever-exciting data management, there's a vast difference between the individual, day-to-day issues of IT support and turning tech into a strategic business tool.

On a positive note, the rise of "iPod and Google generation" employees could free up the tech team and allow it time to shape your company’s long-term business building IT strategy – instead of wasting time on the typical "Is it plugged in?" problem solving issues of the front office for the less tech savvy.

And remember: your tech support is also going to include young'uns from the "iPod and Google generation" – if it doesn't already. The way your business uses tech is changing, but there's every chance that the next generation of tech support teams will be the ones helping your business to change along with it.



Posted: 13/10/2006 Comments: 0
Comments



Name :

Email :

URL :

Comment :

Feed Live Links Live insights from the web
search site
where next?
Looking for answers to your most pressing tech questions? There are a few routes for you to take:
IBM Business Partner search Click here to search IBM’s Premier Business Partner network, some of the UK’s best software and systems experts.

Ask IBM
Speak with IBM Software directly. Click here to email your query.
ask a guru
Looking for answers to your most pressing tech questions? There are a few routes for you to take:
QUESTION OF THE WEEK:
I run a small manufacturing business with 500 employees. Should I be worried about GRC (Governance, Risk and Compliance) issues? And if so, how can my IT help?

"We did a survey of our customers and, from 100 completed surveys, 80 per cent expected the burden...   more...